Terms, rights, and obligations when using our services.
1. Acceptance of Terms
By accessing or using the services of KIISMM, you declare that you have read, understood, and agreed to all of these terms and conditions. If you do not agree, please do not use our services.
2. Account Registration
Users must be at least 17 years old or legally competent.
Account information (username, email, password) must be true and accurate.
Users are fully responsible for keeping their password confidential.
One person is only allowed to have one main account.
3. Use of Services
The SMM services we provide are only for social media accounts that you own or lawfully manage. Users are prohibited from:
Using the services for other people's accounts without permission.
Using the services for illegal content, hate, ethnic/religious/racial incitement, pornography, or copyright infringement.
Abusing the API or carrying out automated activity that harms the system.
4. Payment & Balance
All transactions use a balance top-up system (deposit).
Balance that has been added cannot be withdrawn to a bank account. The refund policy is set out in the Refund Policy.
Service prices may change at any time without notice; the price that applies is the price at the time the order is placed.
We do not store payment card data — everything is processed via official gateways.
5. Orders & Processing
Orders are processed automatically once the balance is sufficient and the order button is pressed.
Estimated processing time varies per service (see the service description).
Orders cannot be canceled after being processed by the provider.
If there is a failure or partial delivery, the refund is automatically returned to your balance.
6. Guarantee & Drop
Some services have a refill guarantee (see the service description). A drop rate that is still within reasonable limits is a natural risk of SMM and does not count as a failure. To claim the guarantee, submit it within the period set by that service.
7. Our Rights
We reserve the right to:
Reject or cancel suspicious orders without a refund if fraud is indicated.
Suspend or delete accounts that violate these terms.
Change features, prices, or terms of service at any time.
8. Limitation of Liability
KIISMM tidak bertanggung jawab atas:
Loss of followers/likes due to changes in social media platform algorithms.
Suspension of a user's social media account by a third-party platform.
Indirect losses resulting from use of the services.
9. Changes to Terms
The terms of service may be updated at any time. Changes will be announced via the panel or email. Continued use is considered acceptance of the new terms.
10. Governing Law
These terms are governed by the laws of the Republic of Indonesia. Any dispute will be settled amicably; if no agreement is reached, through the competent court.
KIISMM